Professional Summary

Solutions Consultant with over two decades of experience across various roles in automation workflows, databases, technical support, network engineering, and IT systems management. I have successfully led and executed complex projects, enhancing operational efficiency within various SaaS and IaaS environments. Manage largescale security systems in demanding medical and banking environments. My career highlights include founding and managing a network engineering firm, optimizing IT infrastructures for diverse platforms, and delivering hands-on technical support in demanding and fast-paced environments. With a proven track record of driving technological advancements and operational improvements, achieving 1500% revenue growth within a single organization. I am well-equipped to contribute to a forward-thinking organization seeking robust operational solutions and leadership.

Professional Experience

Full Stack Developer Consultant

Integratech, LLC • Wausau, WI (02/2023 - Present) (4/2008 - 3/2015) (6/2001 - 2/2007)

Designed and implemented end-to-end technical solutions across various roles in technical operations, support, SAAS development, ERP, and IT systems management by collaborating with cross-functional teams. Applied SQL, SaaS, HubSpot CRM, APIs, React, API, Python, Google App Scripts, Java, PHP, Zoho, Zapier, and Webhooks to drive these solutions. Implementation and administration of Zoho Suite, GoHighLevel, ActiveCampaign, ClickUp, and Wordpress.

Technical Specialist

Sunrise Trucking • Wausau, WI (06/2022 - 11/2022)

Developed technical engineering of operations and specialized tasks such as setup training classroom environment for Zoom conference ensuring seamless integrations, SaaS, and documentations. Developed employee safety handbook meet OSHA compliancy (QMS). Conducted in-depth investigations of software and technologies, providing strategic recommendations that guided client decision-making processes.

Fire and Security Engineer

Communications Engineering Company (CEC) • Wausau, WI (4/2021- 8/2021)

Support of Genetec Security Center access control, video security, RF, and alarm systems, by programming, terminating, testing, on provided solutions. Upgraded, configured, and maintained 140 Axis and Hanwha cameras and 200 doors utilizing Wiegand and OSDP Protocols. Prompt subnetting, IP addressing, ticketing, and detailed time reporting. Collaborated with cross-functional teams to design and implement custom solutions tailored to client needs, improving overall system reliability.

Technical Operations Engineer

ICS • Wausau, WI (6/2020- 4/2021)

Developed and implemented a customer relationship tracking and scheduling system, while also building and designing a corporate website that significantly optimized SEO, leading to top 5 search results. This initiative increased daily customer leads by 300% through an informative website, supported by weekly content updates on the corporate blog. Additionally, input of drawings into and line records into Xactimate estimating application, collaborated closely with insurance claim adjusters, and successfully managed meticulous, self-directed projects from inception to completion.

Hazardous Field Service Technician

NorthStar Environmental Testing LLC • Wausau, WI (8/2019 - 5/2020)

Conducted stereo microscopy TEM analysis in accordance with AHERA 40 CFR and TEM NIOSH 7402 to determine the presence of asbestos fibers. Collected and analyzed indoor air quality samples for microbial fungi, lead and asbestos, either through TEM microscopy or by coordinating lab analytics. Identified anomalies and provided detailed reports with recommended remediation procedures. Additionally, maintained a thorough understanding of and ensured compliance with quality systems, including the manual system procedures (QMSPs).

IT Technician

All American Remediation • Tomahawk, WI (03/2016 - 8/2019)

Directed the launch, growth, operations, and promotion of a remediation business, successfully generating an annual net revenue of $130,000 within three years. Oversaw the management of operations, including client account administration, financial receivables, project estimations, and daily technical functions, ensuring seamless and efficient processes.

System Engineer

Cornerstone Information Technology • Wausau, WI (4/2015 - 3/2016)

Designed, installed, supported, and administered information systems, including diagnosing, and resolving issues with application software and Windows operating systems. Assessed problems to determine priority and severity, managed account information, security settings, permissions, and user groups. Installed and managed Cisco Meraki and MX firewalls and oversaw both physical and virtual server infrastructures with HP ProLiant Servers and VMware vSphere. Provided technical guidance and training to team members to ensure best practices in system management. Collaborated with cross-functional teams to optimize IT infrastructure and improve overall system performances.

System Engineer

RMM Solutions • Wausau, WI (2/2007 - 4/2008)

Designed and implemented computer networks utilizing Microsoft, Cisco, HP, and IBM technologies, ensuring adherence to best practices in network deployment. Managed firewall implementation and routing with a focus on expert troubleshooting and resolution. Earned a promotion within four months, demonstrating strong performance and organizational skills. Installed and maintained applications such as Peachtree, Intuit, and Bomgar, while overseeing monitoring and ticketing processes through ConnectWise.

System Engineer

Dirks Consulting Group • (6/2000 - 6/2001)

Troubleshot, designed, and implemented system solutions, including collaboration tools, server administration, and Cisco routing and switching technologies. Managed onsite and virtual MSP services for small to mid-sized businesses, including clients in the medical, legal, and financial sectors. Ensured thorough documentation and timely completion of tasks, with a focus on process improvements and enhancing customer relationships.

Skills & Technologies

Core Technologies & Development

AI & Automation Tools

CRM & Marketing Platforms

Content Management & Web Platforms

Cross-Functional Team Collaboration

Network Security & Firewalls

SEO & Web Development Tools

Education & Certifications

Education

CEI College, Anaheim, CA, USA — Graduated 6/2000

Certifications

MCSE, Microsoft Azure, A+ CompTIA, HP, Kyocera

Contact

Email: [email protected]

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